Category Archives: Participants

First Rule of Usability? Don’t Listen to Users (Alertbox)

First Rule of Usability? Don’t Listen to Users (Alertbox). Summary: To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior. Watch Users Work Too … Continue reading

Rate this:

Posted in Designers, Developers, Observations, Participants, Process, Reading | Tagged , , | Leave a comment